Downloading or streaming movies on your computer

On all sites we provide support for you can enjoy movies 2 ways: 1) play immediately (stream video) and 2) download videos.

Playing downloaded movies

All movies are verified to play correctly before they are made available to you. This means if you encounter a movie that does not play on your computer, or it plays but you can't fast-forward properly, then the download either was corrupted (for example, if your internet connection briefly got interrupted), or the program or app you are using to play the movie has problems.

If the download was corrupted, simply delete the movie and download the file again.

Regardless if you have Windows/PC or Mac, the default media player on your computer should be able to play all videos without problems*. You should NOT have to download any special media players or apps.
However, if your system is old or has some issues, you may need to either update your media player, or download one of the free third-party media players (links below)

*NOTE: Mac's default player, Quicktime, cannot play the older .wmv (WMV/Windows Media Video) files. You need to download the Telestream Flip4Mac Quicktime plugin for that. This used to be free but at the time of this writing, the company that makes this plugin now charges about 10 bucks for it.
You could also just forget about Quicktime and download the free VLC VideoLan player. There may be other free alternatives for Mac but we have not tested any of them.

Playing streaming videos

It does not get any easier: simply click a link or a button and the video should begin playing in your browser shortly after that. Playing/ streaming videos does not require you to download the video first.

All videos are tested to play smoothly on Windows PCs and Mac computers, as well as Apple iOS (iPhone and iPad), and standard Android phones and tablets. before they are made available to you.

If you do encounter issues, please make sure you are useing the newest version of your preferred browser. Also, try a different browser. Sometimes browsers change the way they support certain video codecs. The sites generally support the newer versions of Chrome, Firefox, Safari, Internet Explorer, Microsoft Edge, and Opera.

Some mobile devices such as iPhones, iPad, or Android phones and tablets often require a specially encoded version of streaming video files. It may take a few seconds longer than usual for the streaming video player to detect your device and prepare the video for streaming. Please be patient. If the video does not play at all after a reasonable time has passed, please contact us and let us know which device you are trying to stream the movie on, and the name of the movie(s) you are having issues with.

System requirements

To ensure smooth video playback you'll want to have at least the following minimum specification:

  • Windows XP, Vista, 7, or 8; OR: Apple Mac OSX Snow Leopard, Lion, Mountain Lion, or newer
  • 1.8 Ghz processor or faster
  • At least 2GB of memory
  • A dedicated video card of at least 128MB

Less powerful systems may be able to play videos but we cannot guarantee a smooth experience.

And remember, Apple iOS devices such as iPhone, iPad, or iPod Touch cannot download or play WMV (.wmv) videos.


If you encounter jerky playback or video that just doesn't play smoothly, and have verified that you meet the minimum system requirements above, the following steps may help:

  • Temporarily disable your antivirus software, such as Norton Antivirus or McAfee
  • If your hard drive is full you most likely will notice problems. Try to clean up any unnecessary files. Remember to empty the Recycle Bin after deleting your files.
  • Shut down any programs you don't need. Many programs eat up system resources even if they run in the background.
If nothing helped

If you continue to have problems with members' area videos please contact us to investigate the matter.